If all you needed for business was just to sell your products, issue receipts, record sales, eat jollof rice and mind your business, all you would need is the Bumpa app and you’re fine. 

But here is the thing, especially if you are a business owner in Lagos: traffic is crazy, Lagos can be very stressful, more and more customers are deciding to buy things online and have their parcels delivered to them at their homes.  

That’s why using a delivery service is now very important

You would agree with me that Nigeria has come a long way from the days of NIPOST as there are now numerous delivery companies across the country, particularly in Lagos State where the hustle is real. 

However, in this same Laygurs we’ve heard cases of goods being stolen, damaged or mixed up by some delivery companies. Every other day, new delivery companies spring up from nowhere and it’s becoming increasingly difficult to tell the wheat from the chaff.  

This is the reason for this article. We want only soft life and enjoyment for business owners on Bumpa, so we’ll be highlighting top 5 delivery companies you can use for your deliveries.

Before we go into the list, do you know that if you use the Bumpa app & you use a delivery company, you can automatically add the cost of shipping/delivery when you’re sending invoices to customers or recording sales?

In fact, you can set shipping fees for different locations on your Bumpa website & customers can easily add their shipping details when they buy from your Bumpa website?

If you didn't know, you have been sleeepinggggggggg. Let me show you some images of this and then we can go into the article proper. 

An image of the Bumpa app when you add a Shipping Fee when recording sales.

An image of a Bumpa website when a customer has selected products & is proceeding to payment.

Why Should You Use A Delivery Service?

It is said that the essence of a thing is lost when its purpose is not understood. 

Before  we go into the list of delivery companies in Lagos, let’s look at why using a delivery service is important to your business in this Laygurs and why you have to select the best. 

1. Convenience: The best part of using delivery services is how convenient they are to both the business owner and the consumer. Be it food, clothes, or any other product, delivery companies will save you time, energy and prevent you from experiencing the unnecessary stress that comes with moving around in Lagos.
2. Timeliness: Having to personally deal with different orders and deliver them to different locations will most likely slow down the operations of your business. Delivery services allow for timely delivery of goods to your customers. 
3. Increased Customer Satisfaction: Using the right delivery service and not the ones that will eat the food you’re delivering to a customer, or the ones that will be rude or deliver somebody’s owanbe dress 5 days after the ceremony is very important to drive customer satisfaction.  When customers are satisfied with your service, they will come back again.
4. Increased sales and accessibility: Since most delivery companies are able to deliver goods to farther locations, you can increase your customer base to places farther than where your business is located and make more sales in the long run. 

Top 5 Delivery Companies in Lagos

These companies have one thing is common- they're fully digitised.

This means that they all have mobile apps that make it easy for you to request pickups and deliveries without having to contact any service centre or representative. With just a phone and internet access, you can conveniently place your delivery requests. So, here are the top 5 delivery companies in Lagos:

GIG Logistics

GIG Logistics is a subsidiary of the renowned God is Good (GIG) Group, a household name in Nigeria’s transportation industry. Though headquartered in Lagos, GIGL also has offices in Ghana and the USA. 

However, in 2019, GIGL launched its delivery app - GIGGO, which allows you to request a pickup or delivery without having to visit their stores. 

Why GIGL?

Same day delivery: You can have your products picked up and delivered to your clients on the same day.

Options: If you sell items like furniture that cannot be transported with a bike, GIGL gives you other options like a car, minivan, or even a truck to choose from. This way, your goods can get delivered in the most suitable way with no damage. 

Interstate and Overseas Deliveries: Given GIG Group’s strong footing in the transportation business, GIGL is able to take on interstate as well as international deliveries. So if you have clients abroad, there’s no stopping you because GIG dey for you.

Tracking: The GIGGO app has a tracking feature that enables you to track the progress of your deliveries whenever you log onto the app. All you need is the order tracking number which would have been generated when you made a request. 

Gokada

Founded in 2017 as a bike hailing company, Gokada transitioned into a delivery company following the ban on bikes in Lagos about two years ago. The Gokada app was relaunched in 2021 and has since gathered over 100,000 downloads on Google Playstore. 

Why Gokada?

Same day delivery: You can have your products picked up and delivered to your clients on the same day.

Scheduling: The Gokada app allows you to schedule your pickup or delivery at a time that works best for you. So even if you are not ready for an immediate pick up, you can place your request and have it picked up and delivered at a suitable time.  

Affordability: Compared to most delivery companies, Gokada’s rates are more affordable. On some days, Gokada gives discounts as high as 5% - 10% on deliveries.  

Goods-in-Transit Insurance: According to Gokada, you get goods-in-transit insurance on all orders placed through the Gokada app.

Kwik

Kwik Delivery is a delivery company that operates in Lagos and Abuja. It has been in operation since 2019 & the company recently raised over $4m from investors.   

Why Kwik?

Same day delivery: You can have your products picked up and delivered to your clients on the same day.

Scheduling: Just like the Gokada app, Kwik allows you to schedule your pickup or delivery at a time that works best for you. If you are not ready for an immediate pick up, you can place your request and have it picked up and delivered at a later time.  

Payments: The Kwik app is set up in such a way that it can take payments for your products on your behalf. As a business owner, you can choose if you’d like Kwik to receive payments from your customers once the delivery is completed. So if you run a business where payments are made after delivery, this might be a great option for you to get your money as opposed to waiting for transfers from clients.

SendBox

Sendbox is a delivery company that is targeted at providing logistics solutions to business owners. Launched in 2018, by CEO, Emotu Baolgun, Sendbox does deliveries within Nigeria as well as international deliveries to over 150 countries, including the UK, US and Canada.

Why Sendbox? 

Interstate and Overseas Deliveries: Sendbox partners with international freight companies like DHL to take local as well as international deliveries. 

Tracking: Like GIGGO, the Sendbox app also has a tracking feature that enables you to track the progress of your deliveries whenever you log onto the app. All you need is the order tracking code which would have been generated when you made a request. 

Insurance: Sendbox provides free standard insurance on all deliveries, so your goods are insured. In the event that something goes wrong, you get compensated with about N10,000.

ClicknShip

Owned by Red Star Express Plc, a licensee of FedEx, ClicknShip is another delivery company with an app that offers seamless pick up and delivery services. 

Why ClicknShip? 

Same day delivery: You can have your products picked up and delivered to your clients on the same day.

Interstate Deliveries: ClicknShip is able to take on nationwide deliveries across all the states in the country. 

Tracking: The ClicknShip app has a tracking feature that enables you to track the progress of your deliveries whenever you log onto the app. All you need is the order tracking code which would have been generated when you made a request. 

Wait…..

Let’s just clear some things here. 

This article is not saying you have to use these delivery companies. It is only a list created to guide you if you don't even know where to start looking for good delivery service companies. 

There are other good delivery services in Lagos that you can use as well. 

However, before choosing to use any delivery company, here are some things you should do: 

1. Test them with a few deliveries: 

Buy some goods from a store you like and have them deliver it to you or test it out with customers that don’t mind. The trick here is to do this test at least three times before eventually making up your mind. What this test will help you to do is to: 

• Find out how their riders communicate with customers.
• Timeliness of the delivery.
• See the state of the package when it gets to customers.
• See how responsive or helpful their customer service is when you need help or have issues

2.Check their insurance plan.

It is important to read their Terms of Service or at least ask questions from them about what happens to your goods if it gets lost in transit or it's destroyed before it gets to your customers. This is very important especially if you deliver high value products.

3.Ask for referrals or check reviews.

You can ask other business owners for their delivery service recommendations or you can check the company out on Google or see reviews of their service or app.  

3.Get packaging materials

How you package your goods when you’re delivering products yourself or having customers walk into your store is different from when you start using an external party to do your deliveries. 

In your usual store, you might just use a fancy nylon or box but you have to step it up when you eventually decide to use a delivery service, especially if you’re sending fragile items. 

You might have to get crinkle cuts,  newspaper clippings, bubble wraps, delivery nylons, seal tags, carton boxes etc. Some delivery companies even have extra packaging materials they use for delivered goods.

Conclusion

Employing the services of a delivery company can go a long way in ensuring the smooth running of your business, increase your sales, improve your brand image via timely delivery of your goods and services. If you have been thinking of reliable delivery companies to partner and get your business going, you now have a list of companies to choose from.